Frequently Asked Questions

Got a question we haven't already answered below? Contact us!

DO YOU SHIP TO MY COUNTRY?

Hope so! We are currently able to ship to the following countries:

- Australia (via Australia Post)
- USA (via USPS)

- Canada (via UPS)

- Europe (via DHL)

- Asia (via DHL)

- New Zealand (via DHL)

- Rest of the world (via DHL)

WHEN CAN I EXPECT MY ORDER?

Australia – Please allow 3 - 5 days, we ship orders within 1-2 days of receiving your order. OUR AUSTRALIAN ORDERS ARE SHIPPED FROM OUR WAREHOUSE IN MELBOURNE AUSTRALIA.

USA - Please allow 3 - 5 days (orders placed before 12pm will be shipped the same day) . ALL ORDERS PLACED FROM THE US OR CANADA WILL BE SHIPPED DIRECTLY FROM OUR US WAREHOUSE.

Europe, Asia, New Zealand and rest of the world - please allow 7 - 10 days.
ALL INTERNATIONAL ORDERS ARE SHIPPED FROM OUR WAREHOUSE IN MELBOURNE AUSTRALIA.

MISSING ITEM - SOMETHING IS MISSING FROM MY ORDER!

Whoops!! Email us info@iscreamnails.com.au

Please quote your name, email address and order number, along with details of what was missing or wrong with your order.

WHAT ARE THE SHIPPING RATES?

Please note that shipping is FREE for all orders $50+ in Australia and USA

Australia - Standard post $8.95 Express Post $19.95
USA – USPS priority mail $6.25
Europe + Asia $30 flat rate

New Zealand $30 flat rate

Canada $20 flat rate

Rest of the world $50 flat rate

International Taxes and Duties

The buyer or receiver is solely responsible for all duties, fees, taxes or applicable charges relating to the package. I Scream Nails ae not able to declare your order / purchase as a gift.

CAN I STOCK I SCREAM NAILS OR BECOME AN I SCREAM NAILS DISTRIBUTOR?

Email us to apply info@iscreamnails.com.au – please write ‘Stockist Enquiry’ in the subject line, along with the following information:

Your name and store name:
Your location:
Selling online or instore:
Website address:
Phone number:

Once we receive your enquiry we will get back to you asap. We can ship bulk orders via DHL and therefore can ship to our stockists anywhere in the world (pretty much!).

ARE YOUR NAIL POLISHES NON TOXIC, VEGAN AND CRUELTY FREE?

Yes they are! I Scream Nails nail polishes are vegan, tested on nails and NOT on animals. Our nail polish is 10-free (free of Toluene, DBP, Camphor, Formaldehyde, Formaldehyde Resin, Xylene, Parabens, Fragrances, Phthalates, Animal-derived ingredients)

A full list of ingredients below:
Ingredient Details
ETHYL ACETATE
BUTYL ACETATE
NITROCELLULOSE
ADIPIC ACID/NEOPENTYL GLYCOL/TRIMELLITIC ANHYDRIDE COPOLYMER
ACETYL TRIBUTYL CITRATE
ISOPROPYL ALCOHOL
STYRENE ACRYLATES COPOLYMER
STEARALKONIUM BENTONITE
N-BUTYL ALCOHOL
ACRYLATES COPOLYMER
BENZOPHENONE 1
POLYVINYL BUTYRAL
TRIMETHYL PENTANEDIYL DIBENZOATE
SILICA
POLYETHYLENE TEREPHTHALATE
CALCIUM ALUMINIUM BOROSILICATE
PHOSPORIC ACID
MICA

May Contain +/-:
CI 15850 RED 7 LAKE
CI 15850 RED 6 LAKE
CI 77499 BLACK IRON OXIDE
CI 77891 TITANIUM DIOXIDE
CI 15880 RED 34 LAKE
CI 77163 BISMUTH OXYCHLORIDE
CI 77491 IRON OXIDE
CI 77510 FERRIC FERROCYANIDE
CI 19140 YELLOW 5 LAKE
CI 77000 ALUMINIUM POWDER
CI 60725 VIOLET 2
CI 47005 YELLOW 10 (FDA Approved D&C Yellow 10)
CI 47000 YELLOW 11
CI 42090 BLUE 1
CI 77007 ULTRAMARINE BLUE
FRAGRANCE

HOW LONG WILL MY NAIL POLISH LAST ONCE PAINTED ON MY NAILS?

Our nail polish will last around 3-5 days (on natural nails) – but it’s been known to last longer - especially on acrylic nails!

IS YOUR NAIL POLISH QUICK DRY?

Yep! All our nail polish is a quick dry formula.

HOW CAN I LEARN TO DO NAIL ART MYSELF?

Or you can check out our YOUTUBE channel here - we post loads of nail art tutorials! You can also get all the tools you need to create nail art yourself here .

WHERE CAN I GET NAIL ART TOOLS?

Good news! As well as The Ultimate Nail Art Kit, we also have nail art tools that can be purchased separately here.